Smarter Dental Phone System for Modern Dental Clinics
Never miss a patient call again. SwitchBoard Cloud™ makes it easy for dental offices to manage calls, schedule appointments, and deliver a professional experience, without the complexity of traditional phone systems or developer-heavy setups.
Trusted by [X]+ Users. Proven to Deliver.
A%
Fewer Missed Calls
B%
Faster Response Times
C%
Staff Stress Reduction
The Communication System Struggles Every Dental Front Desk Knows
Between patient care, answering calls, and appointment reminders, your dental office is stretched thin. Traditional landline phone systems make it worse. See how an IVR Manages Queues and gets callers to the right person faster.
Frustrating Menus & Transfers
Patients want quick answers, not confusion.
Outdated Hardware
Traditional PBX systems are costly and hard to manage.
Too Technical
Twilio is powerful, but without developers, it’s overwhelming for busy dental teams.
All the Power of Twilio, None of the Coding Headache
Why wrestle with APIs and developers when you just need a phone system that works?
SwitchBoard takes the raw power of Twilio and wraps it in a clean, browser-based interface designed for dental offices.
Zero-Hassle Setup
No IT team needed. SwitchBoard gets your phones live in hours, so staff members can focus on patients instead of complex tech.
Enhanced Patient Experience
Custom greetings, professional phone call flows, and fast call routing make every patient feel cared for from the very first hello.
Lighter Staff Workload
Smart routing and automated call handling cut down constant call pressure and save hours. Your team can stay connected, efficient, and positive throughout the day.
Have a Twilio account?
All-in-One Hub
Voicemail, logging, call recording, and voice conferencing come ready-to-use to help your dental staff respond quickly. No coding or add-ons needed.
Grows With Your Practice
From a single clinic to multiple locations, scale your dental office phone system smoothly without costly rebuilds or add-ons.
Want the details? Our Documentation walks through features step by step.
Everything a Dental Office Phone System Should Have
SwitchBoard Cloud™ brings together all the essentials of a dental phone system, so your team can give patients their full attention and not worry about phone skills.
IVR & Custom Prompts
Greet every patient with a professional, automated pre-built menu that routes calls to the right person instantly.
Smart Call Routing
Direct patients to the right staff instantly for appointments, billing, or emergencies, from one system without confusion.
Built-in Voicemail & Logging
Never miss a patient inquiry. Every voicemail is stored with call logs and the built-in notes feature for easy follow-up.
Call Recording for Quality & Training
Improve staff communication and ensure compliance with automatic call recording, which can be disabled in sensitive cases.
Web Phone & Voice Conferencing
Make and take calls from anywhere using a browser or mobile device via the internet connection. Perfect for remote staff or multi-office setups. To see why this works so well for hybrid teams, check out the Advantages of Using a VoIP PBX Phone System
Why SwitchBoard Cloud™ Fits Dental Care Like a Glove
Designed to simplify call management and improve clients’ experience, SwitchBoard is a natural choice for dental office managers.
Frequently Asked Questions
How is SwitchBoard different from other VoIP phone systems?
Unlike generic call centers, SwitchBoard Cloud™ adapts to specific industry needs with easy setup. For the dental industry, that means you get features like outbound calls, easy call routing, voicemail, voice conferencing, and more - all designed to reduce front-desk pressure, improve patient experience, and grow your business.
Also Read: Here’s a quick look at TurboDial & Keap user feedback.
Do I need technical skills to set it up?
Not at all. Our team takes care of the setup, so you don’t have to deal with coding or complex consoles. Once live, you’ll manage your entire phone system from one intuitive dashboard on any computer.
Will this reduce the number of missed calls at my clinic?
Absolutely! With call forwarding, voicemails, and smart routing, patients are less likely to hit a dead end, which means fewer missed calls and better pati
How does SwitchBoard help my staff?
By simplifying routine call handling tasks, your staff no longer has to juggle constant calls. This reduces stress and frees them up to focus on patient care.
What happens if my internet connection goes down?
SwitchBoard has fallback routing, so calls can still be redirected to mobile numbers or backup lines, keeping your dental clinic reachable at all times.
How long does it take to get started?
Most dental clinics can be up and running within just a few days. Once we have access to your Twilio account, our team typically needs 3 business days to configure your trial instance and complete the setup. The process is straightforward; you won’t need any special equipment, and your system will be ready to use on the web, mobile phones, or desk phones.
What is an important telephone skill for dental office staff?
One of the most important telephone skills for dental office staff is creating a warm, professional first impression. Patients should feel welcomed, understood, and guided to the right person quickly. Clear communication, active listening, and empathy go a long way in building patient trust from the very first call.
Email: sales@switchboard.cloud
Opening Hours
Mon - Fri
9:00 am - 5:00 pm Chicago time
Saturday
Closed
Sunday
Closed
1658 N Milwaukee Ave, Ste B PMB 4574, Chicago, IL 60647