Unfortunately, no. A Twilio account is required because all calls are routed through Twilio. You can start with a Twilio trial account, but upgrading to a paid account is mandatory to unlock full functionality and allow our team to set up your SwitchBoard Cloud™ phone system free trial.

You can sign up for a Twilio PBX free trial by filling in the required fields. Note that trial accounts have some limitations, such as receiving inbound calls only from validated phone numbers.

Log in to your Twilio account and from your Twilio console:

• Click Upgrade (top of the page) or go to Admin → Account Billing → Add Funds.

• Add a starting balance ($20 if you need a US number) and add payment details.

Note: The amount may vary if you need a phone number from a country other than the US. Your trial number carries over, and Twilio charges monthly according to current voice rates.

We need admin rights to configure your account:

• Go to Admin → Account Management → Manage Users → Invite.

• Enter the email address we provided and select 'Administrator access'.

• Send the invitation.

Once the request is granted, we’ll set up your SwitchBoard configuration and other features for your business.

Our team configures your SwitchBoard-Twilio integration trial setup, including:

• Custom IVR menus

• Personalized audio prompts

• WebRTC phone setup

• Team accounts (up to 5 for the trial)

We take about 3 days to complete the setup. You can start using your account immediately once setup is complete.

No credit card is needed to start free trial SwitchBoard Cloud. You only need a Twilio account with a starting balance to enable call functionality.

Not at all. We only require Administrator rights to configure the SwitchBoard Cloud Twilio trial setup for your account. All access is handled securely through Twilio’s platform, and we do not store your payment details or sensitive personal information. Your account remains under your control, and you can revoke access at any time.

Yes, but the required Twilio balance may vary depending on the country of the phone number.

Your trial gives you the ability to test all features so you can see the real impact on audience engagement, personalization, and business operations in less time and without switching apps or using multiple platforms. For example:

• Engage Customers Quickly: Handle inbound and outbound calls seamlessly with full control.

• Provide a Professional Experience: Custom IVR menus and personalized responses make your business sound polished from the first call.

• Test Collaboration: Assign up to 5 accounts and manage calls across your company.

• Boost Efficiency: Route calls intelligently and reduce missed opportunities when a customer reaches your business.

Operate Anywhere: Make and receive calls directly from your computer or mobile device browser with no hardware or IT overhead.

Absolutely! Supporting our clients throughout is the top priority of our services. We will guide you through every step of the setup, from creating or upgrading your Twilio account to using SwitchBoard Cloud for customer interaction. You’ll have full support and resources to ensure your trial runs smoothly. You can message, email, or use chat to reach the SwitchBoard Cloud support anytime.

Our pricing is simple and scalable based on your company's size and needs:

• Up to 5: $125/month

• 6-15: $25/user/month

• 15+: Contact us for volume pricing

You can continue using all features and enjoy full control after your trial. Our plans are designed to grow with your business. You can easily change or scale your plan in the future as per your requirements. Try SwitchBoard Cloud now!